Delivery timelines vary by product and category — most pieces are dispatched within 2 to 3 business days and arrive within 5 to 9 business days across India. Heavier items like furniture may take up to 14 days. You will receive a tracking link as soon as your order is dispatched.

Yes — complimentary shipping is available on all orders above ₹15,000, delivered anywhere in India. For orders below this threshold, a standard shipping fee applies at checkout based on your location and the weight of your order.

Most pieces in our collection are handcrafted or hand-finished by skilled artisans, which means slight variations in texture, tone, and finish are entirely natural — and what make each piece uniquely yours. Product photography is as accurate as possible, but minor differences from the image are to be expected and are not considered defects.

We accept returns within 7 days of delivery for items that arrive damaged or defective. Items must be in their original, unused condition and packaging. Please note that handcrafted variation is not grounds for a return. To initiate a return, contact us at hello@valderacollective.com with your order number and photos of the item.

Yes — we offer curated gifting packages for corporates, weddings, and bulk occasions. Each package can be customised to your brief and budget, with branded packaging available on request. Reach out to us at hello@valderacollective.com or through our contact form for a tailored quote.

Absolutely. If you know what you are working with — a shelf, a console, a dining table — we are happy to suggest pieces that work well together. Write to us with a photo of your space or a description of what you are looking for, and we will put together a personalised recommendation for you.

Every Valdéra order is carefully packed with protective materials suited to the fragility and weight of the piece inside. Sculptural and ceramic items are wrapped in foam and bubble cushioning before being boxed. We take packaging seriously — your piece should arrive exactly as it left us.